Dogs
Dogs heading to the groomer often travel best after a short walk. Let us know if they get excited when they arrive somewhere familiar, and whether the team prefers us to bring them in on a lead or in their crate.
Care appointment trip from Willow Ridge.
Pet transport from Willow Ridge, DC
We take your pet to a grooming, boarding or daycare booking you’ve already made, and hand them to the team there.
Your doorYour appointment
Care appointment trip from Willow Ridge.
Willow Ridge owners often use care appointment trips for daycare days and grooming. Book the appointment and we’ll plan a pickup that fits your morning.
A care appointment trip gets your dog or cat to an appointment you’ve already booked, with time to spare. You tell us the time, the address and who will receive them, and we plan the pickup around it.
When we arrive, we hand your pet to the groomer, boarding team or daycare staff along with their bag, food and any notes you’d like passed on. If the team needs to know something about the trip, we tell them in person.
Many owners pair this with a return journey later the same day or at the end of a stay. We can plan both trips together so the timings line up and you only need to make one call.
What we’ll ask about.
A few details help us plan a calm trip and a clear handover. Have these ready when you get in touch and we’ll take it from there.
- Appointment time and address
- Who receives them on arrival
- Collection plans for later
How the trip runs.
From the first message to the moment they’re handed over, here’s what a care appointment trip looks like with us.
Planning one now?
Call us and we’ll talk through the date, both addresses and who will meet them.
Call (202) 555-0107Before the day
Book the appointment first
Tell us the time and address of their grooming, boarding or daycare booking and who will receive them.
At your door
Collected with time to spare
We plan the pickup around the appointment so nobody arrives rushed.
On arrival
Handed to the team
We pass your pet, their bag and your notes to the groomer, boarding or daycare team.
Later
The trip home, if you need it
Let us know when they’ll be ready and we can plan the return journey too.
Dogs and cats on a care appointment trip.
Cats
Cats going to a groomer or boarding stay travel in their own carrier and are handed over still inside it. If the team has asked for anything specific, like a vaccination card or their usual food, pack it in their bag and tell us.
Two pets from one home? Two pets going to the same appointment can travel together. If they’re going to different places, tell us both addresses and we’ll plan the order with you.
Picking up in Willow Ridge.
Willow Ridge has lots of cul-de-sacs and shared driveways. House numbers can be hard to spot, so a short description of your home or a landmark helps us find you quickly.
Gate and door codes stay with you. We’ll call when we arrive if anything is unclear.
Finding your home
Describe your house or a landmark nearby. Cul-de-sacs and shared driveways can make numbers hard to spot.
Shared driveways
Let us know if we should stop on the street rather than pulling into a shared drive.
Someone else at home
If a neighbor or family member is doing the handover, give us their name and number.
Handover notes.
At your door
We confirm the appointment time and address, collect their bag and food, and settle them in.
At the appointment
We hand your pet and their belongings to the person you named and pass on your notes.
Later
If you’ve booked a return journey, we collect them when the team tells us they’re ready.
If plans change on the day. If the appointment moves, call us and we’ll move the pickup with it. If the groomer or boarding team calls you about timings, let us know so we can plan around them.
Care appointment trip questions.
Other journeys.
All journeys- Willow Ridge to anywhere localLocal pet transportA door-to-door trip around Northbridge and the neighborhoods nearby. We collect from you and hand over to the person you name at the other end.See this journey
- Willow Ridge to home againReturn journeyThe trip home after a stay or appointment. Tell us when they’ll be ready and who will be at home to welcome them back.See this journey
- Willow Ridge to their first tripFirst journey discussionNew to traveling with us, or not a confident traveler? Let’s talk about their carrier, how they handle car trips and what helps them settle.See this journey
Where are they heading next?
Tell us the pickup, the destination and who will meet them. We’ll plan the rest with you.
12 Station Mews, Northbridge. Phones open Mon–Fri 8am–5pm, Sat 9am–1pm.