Dogs
After a stay, some dogs are tired and some are bursting to get home. Let us know how they usually are when they see you, so we can make the handover at your door calm and safe.
Return journey from Westmere.
Pet transport from Westmere, DC
The trip home after a grooming appointment, daycare day or boarding stay, back to whoever is home to welcome them.
AppointmentHome again
Return journey from Westmere.
Coming home to Westmere? Tell us their ready time and who will be at home, and we’ll bring them back across the river with their bag and notes.
A return journey brings your pet home when they’re ready. Tell us where they are, when the team expects them to be ready and who will be at home to meet them, and we’ll plan the collection around it.
We collect your pet with their bag and any notes from the groomer, boarding team or daycare, and bring everything back with them. If the team has something to tell you, we pass it on at your door.
Return journeys are often planned at the same time as a care appointment trip, but they don’t have to be. If you dropped your pet off yourself and need help getting them home, we can plan the return on its own.
What we’ll ask about.
A few details help us plan a calm trip and a clear handover. Have these ready when you get in touch and we’ll take it from there.
- Ready-to-collect time
- Who is home to meet them
- Access notes for your door
How the trip runs.
From the first message to the moment they’re handed over, here’s what a return journey looks like with us.
Planning one now?
Call us and we’ll talk through the date, both addresses and who will meet them.
Call (202) 555-0107Before the day
Their ready time
Tell us when they’ll be ready to collect and who will be at home to welcome them back.
At collection
Bag, notes and pet
We collect your pet with their belongings and any notes the team wants to pass on.
On the way
A quiet ride home
Their familiar blanket and an unhurried trip back to your neighborhood.
At home
Welcome back
We hand them to whoever is home, along with their bag and the notes from their stay.
Dogs and cats on a return journey.
Cats
Cats come home in their own carrier. If the boarding team has sent the carrier home with you, tell us where we can collect it before the trip, or bring it to the handover.
Two pets from one home? Two pets from the same stay can come home together. If they’re finishing at different places or times, we’ll plan the collections with you.
Picking up in Westmere.
Many Westmere homes are townhouses with doors close to the street. On busier roads, a side street or a rear entrance can make the handover calmer, so tell us if there’s a quieter option.
Gate and door codes stay with you. We’ll call when we arrive if anything is unclear.
Busy roads
If you live on a through-road, tell us about a quieter side street or rear entrance for the handover.
Doors close to the street
Have your dog on their lead before you open the door, so the hello is safe and calm.
Parking
Let us know where we can stop safely for a few minutes near your door.
Handover notes.
At collection
We check your pet’s belongings with the team and collect any notes they want you to have.
At your door
We hand your pet to the person you named, with their bag and the notes from their stay.
If nobody’s home
We call you and the home contact before doing anything else. We never leave a pet outside or unattended.
If plans change on the day. If their ready time changes, the team or you can call us and we’ll adjust the collection. If someone different will be at home, tell us their name and number before the trip.
Return journey questions.
Other journeys.
All journeys- Westmere to anywhere localLocal pet transportA door-to-door trip around Northbridge and the neighborhoods nearby. We collect from you and hand over to the person you name at the other end.See this journey
- Westmere to your appointmentCare appointment tripWe take your dog or cat to a grooming, boarding or daycare appointment you’ve already booked, and hand them over to the team there.See this journey
- Westmere to their first tripFirst journey discussionNew to traveling with us, or not a confident traveler? Let’s talk about their carrier, how they handle car trips and what helps them settle.See this journey
Where are they heading next?
Tell us the pickup, the destination and who will meet them. We’ll plan the rest with you.
12 Station Mews, Northbridge. Phones open Mon–Fri 8am–5pm, Sat 9am–1pm.